{"id":27,"date":"2025-08-10T17:10:08","date_gmt":"2025-08-10T17:10:08","guid":{"rendered":"https:\/\/violet-oryx-563936.hostingersite.com\/?page_id=27"},"modified":"2025-09-08T15:42:45","modified_gmt":"2025-09-08T15:42:45","slug":"entreprise","status":"publish","type":"page","link":"https:\/\/ultimaspectra.com\/en\/entreprise\/","title":{"rendered":"COMPANY"},"content":{"rendered":"
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PROFESSIONAL ROLE-PLAYING GAMES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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For more than 15 years, I have been supporting companies in their training and recruitment processes.<\/strong>
From the Geneva University Hospitals to the Lausanne Public Transport, I have known how to adapt to varied and demanding environments, delivering services that combine professionalism, reliability, and a human touch.
Whether for training or recruitment, I know how to align with the specific needs of each company while establishing an atmosphere of trust for participants or candidates.
Serious in preparation, pleasant in collaboration, I ensure that each intervention is efficient, relevant, and delivers lasting results.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Recruitment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Accurately assess your candidates' skills.<\/strong><\/em>
During your recruitment processes, I simulate key situations to test the behavioral and relational skills of your future employees. This can be, for example, dealing with an unhappy customer threatening to break a contract, negotiating terms with a particularly demanding supplier, or defusing a conflict between two team members.
Through these targeted role-playing games, you observe their responsiveness, their problem-solving skills, their ease in communicating under pressure, and their ability to collaborate.
This device allows you to go far beyond the resume and conventional answers by revealing how a candidate actually acts when faced with a concrete challenge, and thus to recruit with greater accuracy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Formation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Bring your training to life through the realism of role-playing.<\/strong><\/em>
I work in companies to role-play concrete and personalized situations, such as dealing with an unhappy customer demanding a refund, defusing a conflict between two colleagues, conducting a delicate job interview, or announcing an unpopular decision to a team.
These role-playing exercises allow your employees to practice in a safe and stimulating environment, refine their verbal and non-verbal communication, and develop strong relational reflexes under pressure.
By combining my theatrical experience with a keen understanding of your challenges, I transform your training modules into immersive and memorable experiences that leave a lasting impact on professional practice.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Case studies<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Context<\/strong><\/span>
A public transport company was looking to recruit new employees for positions with high customer interaction (ticket inspectors, ticket office agents, platform supervisors).<\/p>

Challenge<\/strong><\/span>
The traditional recruitment process (resume, interview) did not allow for verifying candidates' actual ability to manage stress, anger, or the diversity of the public encountered.<\/p>

Approach<\/span><\/strong>
I integrated role-playing games into the selection process:<\/p>